TK Maxx Case Study

TK Maxx

Every Customer Counts Video

Corporate Video to encourage better customer service throughout TK Maxx's organisation

Knifedge has produced a film documenting a selected group of TKMaxx staff, both shop floor and management, discussing and producing customer service standards for the organisation. Produced by Jonathan Brigden and Nicky Bradburn, and Directed by Kate Allen, the piece is being distributed across the UK network of TKMaxx stores as part of the ‘Every Customer Counts’ pack.